OrationRx

Giving people more transparency and control of their healthcare.

Oration

People spend a lot of time managing their prescriptions, and have very little control over how much they pay for them. Oration helps people manage and save money on their prescriptions. I led a redesign of the product and worked with front end development to implement a new design system in tandem with the new product's release. We also innovated a unique way for people to compare prices before filling new prescriptions at their Doctor's office.

Roles and Duration

Director of Product Design/Lead Product Designer
‍
Information Architecture, interaction design, visual design, prototyping, system design, branding, user research

Aug 2015 - July 2016

2 Key Takeaways from My Initial Research

First, I needed to understand our users better. I started by speaking with folks through the company to get a sense of what we thought we knew, or knew at that point. Then, spoke with current users, engaged more deeply with customer support, and spoke with people in their workplace to draw insights about what they were looking for. We came out with 2 key takeaways:

1.) Prescription management

Our research showed that people wanted to manage their prescription regimen holistically. To them, this included managing cost, or 'saving money.' The current product provided users a list of prescriptions with savings, but we knew our new product had to integrate with their regimen more intimately.

As someone with prescriptions, I want help managing them, so that I don't forget to refill.

2.) Mobile access

We considered a mobile app, but with our limited resources felt at the time that the most device agnostic approach would be to redesign the site responsively. This would allow users to use the it with nearly any device connected to the internet.

As someone with prescriptions, I want to know the cost of my prescriptions before I fill or refill them, so that I save the most money I can.

OrationRx: Oration Web App 2.0

OrationRx allows users to manage their prescriptions (all of them) right in the responsive web app. Notifications let them know when a new prescription needs a refill. Set alerts and watch for savings, while comparing prices at various pharmacies before refilling.

Pharmacy Map

The pharmacy map shows prices within that person's specific healthcare plan, anywhere in the US. Someone can compare a price at Walgreens on one corner versus a CVS on the other corner. There are often surprisingly different prices between otherwise similar stores for the same medications.

Phoenix Design System

In 4 short months, I designed a system, based on existing brand direction—and strategized with engineering leadership—a way to implement it as part of a product redesign. With the support of 1 front-end developer, we managed to complete the implementation in time for release. In fact, it was instrumental in pulling it off.

Outcomes

300%

conversion rate increase within first 3 weeks

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